Who may complain?
A student, parent, staff member, or member of the public may file a complaint or grievance.
How is a complaint submitted?
If you are having difficulty accessing information on our website due to a disability, please use one of the steps below to provide the URL (web address) of the material you tried to access, the problem you experienced, and your contact information so that we may accommodate your needs.
- The individual may complain directly to a school administrator or to the school or the Director of Learning Support.
- Complaints may also be submitted orally or in writing, via US mail or email, or by completing the RHS Web Accessibility Complaint Form below:
- Written Complaint forms should be emailed or sent via US mail to: Office of Learning Support, 665 Coolidge Ave., Suite B Rhinelander, WI 54501.
- Oral complaints may be made by calling 715-365-9752 or visiting the District’s administrative office during business hours.
What information should be included in a written complaint?
A complaint or grievance regarding the inaccessibility of the District’s public website content should contain the following information:
- Your name
- Your address
- Your contact information (email and telephone number)
- The date of the complaint
- A description of the problem encountered
- The URL (web address) or location of the problem page
- Solution desired
For your convenience you may use the form below to submit your complaint.
How is a complaint resolved?
The Director of Learning Support will contact the person or persons submitting the form within 2 business days of receiving the complaint. Once a solution is determined, the district will remediate any confirmed barriers immediately.
|